Support

Frequently Asked Questions

Everything you need to know about shipping, returns, sizing, and more.

Shipping & Delivery

How much does shipping cost?

Shipping is free on all U.S. orders over $50. For orders under $50, shipping is calculated at checkout.

How long will my order take?

Orders are processed within 1 to 2 business days and typically arrive within 3 to 7 business days after they ship.

Do you ship internationally?

We currently ship within the United States.

How do I track my order?

Once your order ships, we'll email you a tracking link so you can follow it to your door.

Returns & Exchanges

What is your return policy?

Unworn, unwashed items with tags can be returned within 30 days of delivery. See our Return & Exchange policy for full details.

How do I start a return or exchange?

Email us at sales@sublene.com with your order number and what you'd like to return or exchange, and we'll walk you through it.

Can I exchange for a different size?

Yes. Reach out to sales@sublene.com and we'll help you swap for the right size, subject to availability.

Can I change or cancel my order?

We move fast to get orders out. If you need to make a change, email sales@sublene.com as soon as possible and we'll do our best to help before it ships.

Sizing & Fit

How do I find my size?

Every product page has a Size & Fit tab with a detailed size chart. If you're between sizes, we recommend sizing up.

How do the jerseys fit?

Our football jerseys have a fan-style fit that runs true to size, with room to move comfortably.

Product & Care

How should I care for my gear?

All Sublene pieces are machine washable. For best results, wash cold and hang or lay flat to dry to protect the fabric and print.

Are the jerseys customizable?

Our jerseys are blank with no logos or numbers, so they're ready to wear as-is or customize with heat-press names and numbers.

Teams & Wholesale

Do you offer team or bulk orders?

Yes. We offer volume pricing and custom options for teams, clubs, schools, and businesses. Visit our Corporate & Wholesale page or email sales@sublene.com to get started.

Still have questions?

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