Privacy Policy

Introduction

At Sublene.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.

Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order, create an account, or contact us for support.
  • Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and browsing behavior while you navigate our site.

How We Use Your Information

  • Order Processing: To process and fulfill your orders, including sending order confirmations, shipping notifications, and processing payments.
  • Communication: To respond to your inquiries, provide customer support, and send you updates or promotional offers (if you opt-in).
  • Improvement: To analyze and improve our website, products, and services, ensuring a better user experience.
  • Legal Compliance: To comply with legal obligations and protect the rights, property, and safety of Sublene.com and our customers.

Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are required to keep your information confidential and only use it for the purposes of providing their services to us.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

Cookies and Tracking Technologies

  • Cookies: We use cookies to enhance your browsing experience, personalize content, and analyze site traffic. You can choose to accept or decline cookies through your browser settings.
  • Third-Party Tracking: We may use third-party analytics tools to track and analyze website traffic and usage. These tools may collect information about your online activities over time and across different websites.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

  • Access and Correction: You have the right to access and correct any personal information we hold about you. You can update your information by logging into your account or contacting us directly.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us at sales@sublene.com.
  • Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.